erek kucing Privacy Policy
This page describes what we collect when you use erek kucing and how we keep that data protected. We gather information to verify your identity, process your deposits and withdrawals, and comply with Indonesian financial regulations. We do not sell your personal data, and we use encryption to safeguard it in transit and at rest.
Our privacy commitments apply to everyone who registers an account on erek kucing, whether you access the platform via mobile app, browser, or desktop. We explain which data we collect, how long we keep it, who has access to it, and what rights you have over your own information.
What We Collect on erek kucing
When you register an account on erek kucing, we collect your full name, date of birth, email address, phone number, and a password of your choice. We also ask for your residential address and a copy of a valid Indonesian ID (KTP, passport, or driver's license). This information is part of our Know Your Customer (KYC) process, which is required by Indonesian financial law and helps us prevent fraud and money-laundering.
Once you begin using erek kucing, we log your account activity: which markets you view, which bets you place, your deposit and withdrawal history, and the payment methods you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers via mobile banking, local payment, online payment, e-wallet). We also record your IP address, device type, and browser information when you log in. This data helps us detect unauthorized access and improve our platform's security.
We do not collect payment card details
When you deposit via mobile banking, local payment, or other e-wallets, your payment information is handled directly by those providers. erek kucing never sees your card number or bank credentials.
How We Use Your Data
We use your personal data for four main purposes. First, we verify your identity and comply with regulatory requirements—this is mandatory for any licensed gaming platform in Indonesia. Second, we process your deposits and withdrawals, which means we share your verified name and account details with our payment processors to ensure funds reach the correct account. Third, we use your email and phone number to send you account notifications, such as login alerts, withdrawal confirmations, and password-reset links. Fourth, we analyze aggregated, anonymized data to understand how players use erek kucing and to improve our platform's performance and security.
Data Retention and Deletion
We keep your account data for as long as your account is active. If you close your account on erek kucing, we retain your transaction history and personal information for seven years to comply with Indonesian tax and anti-money-laundering laws. After seven years, we delete or anonymize your data unless we are required by law to keep it longer. You may request a copy of your data at any time by contacting our support team.
Third-Party Processors and Data Sharing
We do not sell your data to advertisers or marketing firms. However, we do share your information with trusted third parties who help us operate erek kucing. These include payment processors (who handle DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers), identity-verification services (who confirm your KYC documents), and our hosting provider (whose servers may be located outside Indonesia). All third parties sign data-protection agreements and are required to use your data only for the purposes we specify.
We may also disclose your data if required by law—for example, if a court orders us to provide information for a legal investigation, or if Indonesian financial regulators request data as part of a compliance review. In such cases, we will notify you unless we are legally prohibited from doing so.
Cookies and Tracking on erek kucing
When you visit erek kucing via a web browser, we use cookies to remember your login session and your language preference. These are essential cookies; without them, you would need to log in every time you refresh the page. We do not use cookies to track your behavior across other websites, and we do not sell cookie data to third parties. If you disable cookies in your browser, you may not be able to use erek kucing.
Mobile App and Push Notifications
If you download the erek kucing mobile app (available for Android and via browser on iOS), we collect your device ID and operating system version. We use this information to send you push notifications about account activity, such as deposit confirmations, withdrawal status updates, and important security alerts. You can disable push notifications in your device settings at any time; doing so will not affect your ability to use erek kucing.
Your Rights and Data Access
Under Indonesian data-protection principles, you have the right to access, correct, and request deletion of your personal data—subject to the seven-year retention requirement mentioned above. You also have the right to object to certain uses of your data, such as marketing communications. To exercise these rights, contact our support team via the help section on erek kucing. We will respond to your request within 30 days.
Security Measures
We protect your data using industry-standard encryption (TLS 1.2 or higher) for all data in transit. Your password is hashed using a secure algorithm and is never stored in plain text. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration tests to identify and fix vulnerabilities. However, no security system is perfect; if you suspect your account has been compromised, change your password immediately and contact our support team.
Enable two-factor authentication
We recommend enabling two-factor authentication (2FA) on your erek kucing account. This adds an extra layer of security by requiring a code from your phone when you log in from a new device.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or in Indonesian law. When we make material changes, we will notify you by email or by posting a notice on erek kucing. Your continued use of the platform after such notice constitutes acceptance of the updated policy. If you do not agree to the changes, you may close your account.
Contact erek kucing
If you have questions about our privacy practices or how we handle your data on erek kucing, please contact our support team through the help section of the platform. We respond to privacy inquiries in English and Indonesian during standard business hours. For urgent concerns, use the priority support channel. You can also reach us if you are based in Jakarta, Surabaya, Bandung, or Medan and prefer to discuss your privacy rights in person.
This privacy policy is governed by Indonesian law and applies to all users of erek kucing, regardless of their location. Our services are available only where local law permits online gaming and sports entertainment.